Contact FastPencil

FastPencil is in public beta, which means you'll have lots of questions. As we build out our help systems and debug our platform feel free to contact us in any of the following ways. We want to hear from you!

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FastPencil Customer Care

We are committed to helping you collaborate, create and publish. If you have any issues or questions about FastPencil, please contact us below:

FastPencil, Inc
3131 Bascom Ave. Suite 150
Campbell, CA 95008
1-866-960-9401 phone
1-408-540-7572 fax

Email: support@fastpencil.com

FastPencil Customer Care Promises:

  1. Fast response:
    If we receive your email or phone call between 9am and 5pm Pacific Time (Monday-Friday), we will respond to your query within 6 business hours. Otherwise we will respond the next business day.
  2. Friendly service:
    We strive for efficient and friendly service at all times. If you’re not satisfied, neither are we. Our managers are available to address any concerns:

Before you give us a ring or shoot an email, check out our Frequently Asked Questions page. It's pretty informative and might just answer your question. If it doesn't, go ahead and give us a shout, we want to hear from you.