We’re Here to Help

FastPencil Customer Care Promises:

1. Fast response
   If we receive your email or phone call between 9am and 5pm Pacific Time (Monday-Friday), we will respond to your query within 6 business hours. Otherwise we will respond the next business day.
2. Friendly service
   We strive for efficient and friendly service at all times. If you’re not satisfied, neither are we. Our managers are available to address any concerns:
   • Support: support.fastpencil.com
   • Support Toll Free Number: 1-866-960-9401
     Fax Number: 1-408-540-7572
   • Steve Wilson, President and CEO: stwilson@fastpencil.com
   • Michael Ashley, Founder and CTO: mpashley@fastpencil.com

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We are committed to helping you connect, write, publish, and sell your book. If you have any issues or questions about FastPencil, please contact us.

FastPencil, Inc
3131 Bascom Ave. Suite 150
Campbell, CA 95008
1-866-960-9401 phone
1-408-540-7572 fax

Email: support@fastpencil.com